Margins Net margin FCF margin0% 2% 4% FY2008 · Net margin 3.4% · FCF margin 1.5% FY08 Net margin 3.4% FCF margin 1.5% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2009 · Net margin 3.3% · FCF margin 2.9% FY09 Net margin 3.3% FCF margin 2.9% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2010 · Net margin 3.5% · FCF margin 3.4% FY10 Net margin 3.5% FCF margin 3.4% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2011 · Net margin 3.9% · FCF margin 2.6% FY11 Net margin 3.9% FCF margin 2.6% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2012 · Net margin 3.5% · FCF margin 2.4% FY12 Net margin 3.5% FCF margin 2.4% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2013 · Net margin 3.6% · FCF margin 2.7% FY13 Net margin 3.6% FCF margin 2.7% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2014 · Net margin 3.4% · FCF margin 2.1% FY14 Net margin 3.4% FCF margin 2.1% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2015 · Net margin 3.4% · FCF margin 3.4% FY15 Net margin 3.4% FCF margin 3.4% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2016 · Net margin 3.0% · FCF margin 3.3% FY16 Net margin 3.0% FCF margin 3.3% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2017 · Net margin 2.8% · FCF margin 4.4% FY17 Net margin 2.8% FCF margin 4.4% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2018 · Net margin 2.0% · FCF margin 3.7% FY18 Net margin 2.0% FCF margin 3.7% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2019 · Net margin 1.3% · FCF margin 3.4% FY19 Net margin 1.3% FCF margin 3.4% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2020 · Net margin 2.9% · FCF margin 2.8% FY20 Net margin 2.9% FCF margin 2.8% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2021 · Net margin 2.4% · FCF margin 4.6% FY21 Net margin 2.4% FCF margin 4.6% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2022 · Net margin 2.4% · FCF margin 2.0% FY22 Net margin 2.4% FCF margin 2.0% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2023 · Net margin 1.9% · FCF margin 2.0% FY23 Net margin 1.9% FCF margin 2.0% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2024 · Net margin 2.4% · FCF margin 2.4% FY24 Net margin 2.4% FCF margin 2.4% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2025 · Net margin 2.9% · FCF margin 1.9% FY25 Net margin 2.9% FCF margin 1.9% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2026 · Net margin 3.1% · FCF margin 2.1% FY26 Net margin 3.1% FCF margin 2.1% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY26 Net margin 3.1% FCF margin 2.1% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue ’10 ’14 ’18 ’22 ’26 FY2026: net 3.1% · free cash flow 2.1% of revenue
Cash engine Operating cash flow Free cash flow$0 $20B $40B FY2008 · OCF $20.64B · FCF $5.71B · 0001193125-10-071652 · filed 2010-03-30 FY08 OCF $20.64B FCF $5.71B 0001193125-10-071652 · filed 2010-03-30 FY2009 · OCF $23.15B · FCF $11.65B · 0001193125-11-083157 · filed 2011-03-30 FY09 OCF $23.15B FCF $11.65B 0001193125-11-083157 · filed 2011-03-30 FY2010 · OCF $26.25B · FCF $14.06B · 0001193125-12-134679 · filed 2012-03-27 FY10 OCF $26.25B FCF $14.06B 0001193125-12-134679 · filed 2012-03-27 FY2011 · OCF $23.64B · FCF $10.94B · 0000104169-13-000011 · filed 2013-03-26 FY11 OCF $23.64B FCF $10.94B 0000104169-13-000011 · filed 2013-03-26 FY2012 · OCF $24.25B · FCF $10.74B · 0000104169-14-000019 · filed 2014-03-21 FY12 OCF $24.25B FCF $10.74B 0000104169-14-000019 · filed 2014-03-21 FY2013 · OCF $25.59B · FCF $12.69B · 0000104169-15-000011 · filed 2015-04-01 FY13 OCF $25.59B FCF $12.69B 0000104169-15-000011 · filed 2015-04-01 FY2014 · OCF $23.26B · FCF $10.14B · 0000104169-16-000079 · filed 2016-03-30 FY14 OCF $23.26B FCF $10.14B 0000104169-16-000079 · filed 2016-03-30 FY2015 · OCF $28.56B · FCF $16.39B · 0000104169-17-000021 · filed 2017-03-31 FY15 OCF $28.56B FCF $16.39B 0000104169-17-000021 · filed 2017-03-31 FY2016 · OCF $27.55B · FCF $16.07B · 0000104169-18-000028 · filed 2018-03-30 FY16 OCF $27.55B FCF $16.07B 0000104169-18-000028 · filed 2018-03-30 FY2017 · OCF $31.67B · FCF $21.05B · 0000104169-19-000016 · filed 2019-03-28 FY17 OCF $31.67B FCF $21.05B 0000104169-19-000016 · filed 2019-03-28 FY2018 · OCF $28.34B · FCF $18.29B · 0000104169-20-000011 · filed 2020-03-20 FY18 OCF $28.34B FCF $18.29B 0000104169-20-000011 · filed 2020-03-20 FY2019 · OCF $27.75B · FCF $17.41B · 0000104169-21-000033 · filed 2021-03-19 FY19 OCF $27.75B FCF $17.41B 0000104169-21-000033 · filed 2021-03-19 FY2020 · OCF $25.25B · FCF $14.55B · 0000104169-22-000012 · filed 2022-03-18 FY20 OCF $25.25B FCF $14.55B 0000104169-22-000012 · filed 2022-03-18 FY2021 · OCF $36.07B · FCF $25.81B · 0000104169-23-000020 · filed 2023-03-17 FY21 OCF $36.07B FCF $25.81B 0000104169-23-000020 · filed 2023-03-17 FY2022 · OCF $24.18B · FCF $11.07B · 0000104169-24-000056 · filed 2024-03-15 FY22 OCF $24.18B FCF $11.07B 0000104169-24-000056 · filed 2024-03-15 FY2023 · OCF $28.84B · FCF $11.98B · 0000104169-25-000021 · filed 2025-03-14 FY23 OCF $28.84B FCF $11.98B 0000104169-25-000021 · filed 2025-03-14 FY2024 · OCF $35.73B · FCF $15.12B · 0000104169-26-000055 · filed 2026-03-13 FY24 OCF $35.73B FCF $15.12B 0000104169-26-000055 · filed 2026-03-13 FY2025 · OCF $36.44B · FCF $12.66B · 0000104169-26-000055 · filed 2026-03-13 FY25 OCF $36.44B FCF $12.66B 0000104169-26-000055 · filed 2026-03-13 FY2026 · OCF $41.56B · FCF $14.92B · 0000104169-26-000055 · filed 2026-03-13 FY26 OCF $41.56B FCF $14.92B 0000104169-26-000055 · filed 2026-03-13 FY26 OCF $41.56B FCF $14.92B 0000104169-26-000055 · filed 2026-03-13 ’10 ’14 ’18 ’22 ’26
FY2026: $41.56B operating cash − $26.64B capex = $14.92B free cash flow
Returns on capital Return on equity Return on assets0% 10% 20% FY2009 · ROE 20.5% · ROA 8.2% FY09 ROE 20.5% ROA 8.2% derived: net income ÷ equity · derived: net income ÷ assets FY2010 · ROE 20.4% · ROA 8.4% FY10 ROE 20.4% ROA 8.4% derived: net income ÷ equity · derived: net income ÷ assets FY2011 · ROE 23.9% · ROA 9.1% FY11 ROE 23.9% ROA 9.1% derived: net income ÷ equity · derived: net income ÷ assets FY2012 · ROE 22.0% · ROA 8.1% FY12 ROE 22.0% ROA 8.1% derived: net income ÷ equity · derived: net income ÷ assets FY2013 · ROE 22.3% · ROA 8.4% FY13 ROE 22.3% ROA 8.4% derived: net income ÷ equity · derived: net income ÷ assets FY2014 · ROE 21.0% · ROA 7.8% FY14 ROE 21.0% ROA 7.8% derived: net income ÷ equity · derived: net income ÷ assets FY2015 · ROE 20.1% · ROA 8.0% FY15 ROE 20.1% ROA 8.0% derived: net income ÷ equity · derived: net income ÷ assets FY2016 · ROE 18.2% · ROA 7.4% FY16 ROE 18.2% ROA 7.4% derived: net income ÷ equity · derived: net income ÷ assets FY2017 · ROE 17.5% · ROA 6.9% FY17 ROE 17.5% ROA 6.9% derived: net income ÷ equity · derived: net income ÷ assets FY2018 · ROE 12.7% · ROA 4.8% FY18 ROE 12.7% ROA 4.8% derived: net income ÷ equity · derived: net income ÷ assets FY2019 · ROE 9.2% · ROA 3.0% FY19 ROE 9.2% ROA 3.0% derived: net income ÷ equity · derived: net income ÷ assets FY2020 · ROE 19.9% · ROA 6.3% FY20 ROE 19.9% ROA 6.3% derived: net income ÷ equity · derived: net income ÷ assets FY2021 · ROE 16.7% · ROA 5.4% FY21 ROE 16.7% ROA 5.4% derived: net income ÷ equity · derived: net income ÷ assets FY2022 · ROE 16.4% · ROA 5.6% FY22 ROE 16.4% ROA 5.6% derived: net income ÷ equity · derived: net income ÷ assets FY2023 · ROE 15.2% · ROA 4.8% FY23 ROE 15.2% ROA 4.8% derived: net income ÷ equity · derived: net income ÷ assets FY2024 · ROE 18.5% · ROA 6.1% FY24 ROE 18.5% ROA 6.1% derived: net income ÷ equity · derived: net income ÷ assets FY2025 · ROE 21.4% · ROA 7.5% FY25 ROE 21.4% ROA 7.5% derived: net income ÷ equity · derived: net income ÷ assets FY2026 · ROE 22.0% · ROA 7.7% FY26 ROE 22.0% ROA 7.7% derived: net income ÷ equity · derived: net income ÷ assets FY26 ROE 22.0% ROA 7.7% derived: net income ÷ equity · derived: net income ÷ assets ’10 ’14 ’18 ’22 ’26 return on equity 20% (FY2009) → 22% (FY2026) · on assets 7.7%