Margins Net margin FCF margin-20% 0% 20% FY2007 · Net margin 18.2% · FCF margin 19.9% FY07 Net margin 18.2% FCF margin 19.9% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2008 · Net margin 14.1% · FCF margin 15.2% FY08 Net margin 14.1% FCF margin 15.2% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2009 · Net margin 12.4% · FCF margin 18.9% FY09 Net margin 12.4% FCF margin 18.9% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2010 · Net margin 26.3% · FCF margin 26.3% FY10 Net margin 26.3% FCF margin 26.3% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2011 · Net margin 24.0% · FCF margin 18.9% FY11 Net margin 24.0% FCF margin 18.9% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2012 · Net margin 20.6% · FCF margin 14.7% FY12 Net margin 20.6% FCF margin 14.7% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2013 · Net margin 18.3% · FCF margin 19.1% FY13 Net margin 18.3% FCF margin 19.1% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2014 · Net margin 20.9% · FCF margin 18.5% FY14 Net margin 20.9% FCF margin 18.5% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2015 · Net margin 20.6% · FCF margin 21.1% FY15 Net margin 20.6% FCF margin 21.1% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2016 · Net margin 17.4% · FCF margin 20.5% FY16 Net margin 17.4% FCF margin 20.5% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2017 · Net margin 15.3% · FCF margin 16.5% FY17 Net margin 15.3% FCF margin 16.5% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2018 · Net margin 29.7% · FCF margin 20.1% FY18 Net margin 29.7% FCF margin 20.1% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2019 · Net margin 29.2% · FCF margin 23.5% FY19 Net margin 29.2% FCF margin 23.5% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2020 · Net margin 26.8% · FCF margin 27.7% FY20 Net margin 26.8% FCF margin 27.7% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2021 · Net margin 25.1% · FCF margin 13.6% FY21 Net margin 25.1% FCF margin 13.6% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2022 · Net margin 12.7% · FCF margin -14.9% FY22 Net margin 12.7% FCF margin -14.9% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2023 · Net margin 3.1% · FCF margin -26.3% FY23 Net margin 3.1% FCF margin -26.3% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2024 · Net margin -35.3% · FCF margin -29.5% FY24 Net margin -35.3% FCF margin -29.5% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY2025 · Net margin -0.5% · FCF margin -9.4% FY25 Net margin -0.5% FCF margin -9.4% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue FY25 Net margin -0.5% FCF margin -9.4% derived: net income ÷ revenue · derived: (ocf − capex) ÷ revenue ’09 ’13 ’17 ’21 ’25 FY2025: net -0.5% · free cash flow -9.4% of revenue
Cash engine Operating cash flow Free cash flow$0 $20B FY2007 · OCF $12.63B · FCF $7.63B · 0000950123-10-015237 · filed 2010-02-22 FY07 OCF $12.63B FCF $7.63B 0000950123-10-015237 · filed 2010-02-22 FY2008 · OCF $10.93B · FCF $5.73B · 0000950123-11-015783 · filed 2011-02-18 FY08 OCF $10.93B FCF $5.73B 0000950123-11-015783 · filed 2011-02-18 FY2009 · OCF $11.17B · FCF $6.66B · 0001193125-12-075534 · filed 2012-02-23 FY09 OCF $11.17B FCF $6.66B 0001193125-12-075534 · filed 2012-02-23 FY2010 · OCF $16.69B · FCF $11.48B · 0001193125-13-065416 · filed 2013-02-19 FY10 OCF $16.69B FCF $11.48B 0001193125-13-065416 · filed 2013-02-19 FY2011 · OCF $20.96B · FCF $10.20B · 0001193125-13-065416 · filed 2013-02-19 FY11 OCF $20.96B FCF $10.20B 0001193125-13-065416 · filed 2013-02-19 FY2012 · OCF $18.88B · FCF $7.86B · 0001193125-13-065416 · filed 2013-02-19 FY12 OCF $18.88B FCF $7.86B 0001193125-13-065416 · filed 2013-02-19 FY2013 · OCF $20.78B · FCF $10.06B · 0000050863-16-000105 · filed 2016-02-12 FY13 OCF $20.78B FCF $10.06B 0000050863-16-000105 · filed 2016-02-12 FY2014 · OCF $20.42B · FCF $10.31B · 0000050863-17-000012 · filed 2017-02-17 FY14 OCF $20.42B FCF $10.31B 0000050863-17-000012 · filed 2017-02-17 FY2015 · OCF $19.02B · FCF $11.69B · 0000050863-18-000007 · filed 2018-02-16 FY15 OCF $19.02B FCF $11.69B 0000050863-18-000007 · filed 2018-02-16 FY2016 · OCF $21.81B · FCF $12.18B · 0000050863-19-000007 · filed 2019-02-01 FY16 OCF $21.81B FCF $12.18B 0000050863-19-000007 · filed 2019-02-01 FY2017 · OCF $22.11B · FCF $10.33B · 0000050863-20-000011 · filed 2020-01-24 FY17 OCF $22.11B FCF $10.33B 0000050863-20-000011 · filed 2020-01-24 FY2018 · OCF $29.43B · FCF $14.25B · 0000050863-21-000010 · filed 2021-01-22 FY18 OCF $29.43B FCF $14.25B 0000050863-21-000010 · filed 2021-01-22 FY2019 · OCF $33.15B · FCF $16.93B · 0000050863-22-000007 · filed 2022-01-27 FY19 OCF $33.15B FCF $16.93B 0000050863-22-000007 · filed 2022-01-27 FY2020 · OCF $35.86B · FCF $21.61B · 0000050863-23-000006 · filed 2023-01-27 FY20 OCF $35.86B FCF $21.61B 0000050863-23-000006 · filed 2023-01-27 FY2021 · OCF $29.46B · FCF $10.72B · 0000050863-24-000010 · filed 2024-01-26 FY21 OCF $29.46B FCF $10.72B 0000050863-24-000010 · filed 2024-01-26 FY2022 · OCF $15.43B · FCF −$9.41B · 0000050863-25-000009 · filed 2025-01-31 FY22 OCF $15.43B FCF −$9.41B 0000050863-25-000009 · filed 2025-01-31 FY2023 · OCF $11.47B · FCF −$14.28B · 0000050863-26-000011 · filed 2026-01-23 FY23 OCF $11.47B FCF −$14.28B 0000050863-26-000011 · filed 2026-01-23 FY2024 · OCF $8.29B · FCF −$15.66B · 0000050863-26-000011 · filed 2026-01-23 FY24 OCF $8.29B FCF −$15.66B 0000050863-26-000011 · filed 2026-01-23 FY2025 · OCF $9.70B · FCF −$4.95B · 0000050863-26-000011 · filed 2026-01-23 FY25 OCF $9.70B FCF −$4.95B 0000050863-26-000011 · filed 2026-01-23 FY25 OCF $9.70B FCF −$4.95B 0000050863-26-000011 · filed 2026-01-23 ’09 ’13 ’17 ’21 ’25
FY2025: $9.70B operating cash − $14.65B capex = −$4.95B free cash flow
Returns on capital Return on equity Return on assets-20% 0% 20% FY2008 · ROE 13.4% · ROA 10.5% FY08 ROE 13.4% ROA 10.5% derived: net income ÷ equity · derived: net income ÷ assets FY2009 · ROE 10.5% · ROA 8.2% FY09 ROE 10.5% ROA 8.2% derived: net income ÷ equity · derived: net income ÷ assets FY2010 · ROE 23.2% · ROA 18.1% FY10 ROE 23.2% ROA 18.1% derived: net income ÷ equity · derived: net income ÷ assets FY2011 · ROE 28.2% · ROA 18.2% FY11 ROE 28.2% ROA 18.2% derived: net income ÷ equity · derived: net income ÷ assets FY2012 · ROE 21.5% · ROA 13.0% FY12 ROE 21.5% ROA 13.0% derived: net income ÷ equity · derived: net income ÷ assets FY2013 · ROE 16.5% · ROA 10.4% FY13 ROE 16.5% ROA 10.4% derived: net income ÷ equity · derived: net income ÷ assets FY2014 · ROE 21.0% · ROA 12.7% FY14 ROE 21.0% ROA 12.7% derived: net income ÷ equity · derived: net income ÷ assets FY2015 · ROE 18.7% · ROA 11.3% FY15 ROE 18.7% ROA 11.3% derived: net income ÷ equity · derived: net income ÷ assets FY2016 · ROE 15.6% · ROA 9.1% FY16 ROE 15.6% ROA 9.1% derived: net income ÷ equity · derived: net income ÷ assets FY2017 · ROE 13.9% · ROA 7.8% FY17 ROE 13.9% ROA 7.8% derived: net income ÷ equity · derived: net income ÷ assets FY2018 · ROE 28.2% · ROA 16.5% FY18 ROE 28.2% ROA 16.5% derived: net income ÷ equity · derived: net income ÷ assets FY2019 · ROE 27.2% · ROA 15.4% FY19 ROE 27.2% ROA 15.4% derived: net income ÷ equity · derived: net income ÷ assets FY2020 · ROE 25.8% · ROA 13.7% FY20 ROE 25.8% ROA 13.7% derived: net income ÷ equity · derived: net income ÷ assets FY2021 · ROE 20.8% · ROA 11.8% FY21 ROE 20.8% ROA 11.8% derived: net income ÷ equity · derived: net income ÷ assets FY2022 · ROE 7.9% · ROA 4.4% FY22 ROE 7.9% ROA 4.4% derived: net income ÷ equity · derived: net income ÷ assets FY2023 · ROE 1.6% · ROA 0.9% FY23 ROE 1.6% ROA 0.9% derived: net income ÷ equity · derived: net income ÷ assets FY2024 · ROE -18.9% · ROA -9.5% FY24 ROE -18.9% ROA -9.5% derived: net income ÷ equity · derived: net income ÷ assets FY2025 · ROE -0.2% · ROA -0.1% FY25 ROE -0.2% ROA -0.1% derived: net income ÷ equity · derived: net income ÷ assets FY25 ROE -0.2% ROA -0.1% derived: net income ÷ equity · derived: net income ÷ assets ’09 ’13 ’17 ’21 ’25 return on equity 13% (FY2008) → -0% (FY2025) · on assets -0.1%